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TERMS AND CONDITIONS

1. Use of the Website

You must be at least 13 years old to access or use this site. By using the website, you confirm that you are either 18 years of age or older, or you have the permission of a parent or legal guardian.

You agree not to use this website for any illegal, unauthorized, or prohibited activities.

2. Orders and Payments

All orders placed through [YourWebsiteName].com depend on product availability and price confirmation at the time of purchase. We reserve the right to refuse or cancel any order at our sole discretion.

All prices are shown in USD and may be updated or changed without prior notice.

3. Intellectual Property

All materials on thehideouttcs.com—including but not limited to logos, text, graphics, and images—are owned by the company or its licensors. You may not reproduce, redistribute, or use any content without prior written permission.

4. User Accounts

If you choose to create an account, you are responsible for maintaining the security and confidentiality of your login information. You accept responsibility for all actions taken under your account.

We reserve the right to terminate accounts, refuse service, or cancel orders when we deem necessary.

5. Returns and Refunds

For details regarding returns, exchanges, and refunds, please see our Return Policy.

6. Limitation of Liability

To the maximum extent permitted by law, thehideouttcs.com is not liable for any indirect, incidental, or consequential damages that arise from the use of our website or any products purchased from us.

8. Governing Law

These Terms and Conditions shall be governed by and interpreted according to the laws of the state of [Your State], without regard to conflict-of-law rules.

9. Changes to These Terms

We may modify or update these Terms and Conditions at any time. Continued use of the website after any changes signifies your acceptance of the revised terms.

10. Contact Information

For questions or concerns, you can reach us at:
Email: pikashideout@gmail.com

Return Policy

Thank you for shopping with thehideouttcs.com. We value your business and strive to provide high-quality products and excellent service. Please review our Return Policy below.

1. No Returns or Exchanges

We do not accept returns or exchanges on any products. All sales are final.
This policy applies to all items, including but not limited to trading cards, sealed products, accessories, and merchandise.

2. Order Issues & Damaged Items

Although we do not accept returns, your satisfaction is extremely important to us.
If you experience any of the following:

  • Your order arrives damaged

  • Items are missing from your shipment

  • You received the wrong product

  • There is any other issue with your order

Please contact us immediately so we can review the situation and make it right.

3. How to Contact Us

For order issues or support, reach out to us at:

Email: pikashideout@gmail.com
Response Time: We typically respond within 1–2 business days.

4. Proof of Issue

To help us resolve problems quickly, we may request photos of:

  • The shipping box

  • The damaged or incorrect item

  • The packing slip

This helps us verify the issue and provide the appropriate resolution.

5. Resolutions

Depending on the situation, we may offer one of the following:

  • A replacement item (when available)

  • Store credit

  • A partial refund or full refund (case-by-case basis)

Resolutions are determined at our sole discretion.

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